Saraluck Trading (HK) Limited (hereinafter referred to as "we") is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.

1. Information We Collect
We may collect your personal data when you engage in the following activities on our website:

- Creating an account: Such as your name, contact number, email address, and delivery address.  
- Making a purchase: Including order details, payment records, and invoice information.  
- Contacting us: Any communication content provided via email or forms.  
- Browsing the website: Such as your IP address, browser type, and browsing data collected through cookies.

2. How We Use Your Information
We use your data for the following purposes:

- To process and deliver your orders.  
- To provide customer service and support.  
- To send you order confirmations, shipping updates, and promotional information (if you have consented).  
- To improve our website and services.

3. Data Sharing and Disclosure
We never sell your personal data. We only share information with third parties under the following circumstances:  

- Logistics Partners: Information necessary to complete delivery.  
- Payment Gateways: To process your payments (e.g., Stripe).  
- Legal Requirements: In response to lawful requests from Hong Kong courts or law enforcement agencies.


4. Data Protection
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, or destruction.

5. Your Rights
Under Hong Kong's Personal Data (Privacy) Ordinance, you have the right to:

- Inquire whether we hold your personal data.  
- Request access to and correction of your personal data.  
- Request cessation of the use of your data for direct marketing purposes.  

To exercise any of these rights, please contact us using the information provided below.

6. Use of Cookies
This website uses cookies to enhance your user experience, such as by remembering the contents of your shopping cart. You can disable cookies through your browser settings, but please note that this may affect the functionality of the website.

7. Policy Updates
We may update this policy from time to time. Any changes will be posted on this page.

8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your personal data rights, please contact us through the following methods:
Email: saraluck.ad@gmail.com